A full run of the reservoir generally takes 4-6 minutes. Each filter refill lasts 200 litres (44 gallons) or 45 days. Use our app or sign up for email notifications to keep note of when to replace the granules. More info here.
HOW TO LOOK AFTER YOUR V2
The glass body of the product and plastic parts are dishwasher safe. Do not place the non slip base of the jug in the dishwasher. Do not place the rubber gaskets on top of the glass jar or the cartridge in the dishwasher.
We recommend cleaning the jug twice per week.
UK - 2-3 Business days
EU - 5-7 Business days
USA - 7-10 Business days
MADE IN THE UK
To reduce our carbon footprint, we focused on finding UK companies to supply as many raw materials as possible. The manufacturing, packaging and design of the V2 is all done within a 30 mile radius of our office in Glasgow.
Traditional filters don't fit through the letterbox, that leads to missed deliveries and second attempts which increase the carbon emissions.
As we only have to send the filtration granules, they fit through the letterbox.
We can utilise carbon efficient delivery paths like Royal Mail.
Why the alkaline pack?
Live in a hard water area?
If limescale and hardness are your main concerns, our clean pack is built to soften water and remove contaminants.
our customers who love the alkaline pack
Have to admit to being a bit cynical. Got the alkaline pack as I suffer from Acid Reflux. I now don't need the reflux medication, and overall find myself recovering quicker from heavy gym sessions.
Fantastic product! Arrived promptly, well packaged and with lear instrcutions. The app is really helpful and the water tastes delicious. I went for the alkaline option and it has really helped with my reflux issues.
I've been using Phox water jug and alkaline refills for a couple of years now. I love that I drink more water from the jug and have done away with bottled water. The alkaline filtration is good for my stomach. The just looks nice in my kitchen too!
Love my phox filter. The weight of throwing filters in the bin each month got too much, I was so pleased to come across the compatible cartridge. I went with the Alkaline pack and the water tastes fantastic. Really really pleased. Highly recommend!
I cannot be without my alkaline water from Phox water and delivery was fast and price are excellent!