A full run of the reservoir generally takes 4-6 minutes. Each filter refill lasts 200 litres (44 gallons) or 45 days. Use our app or sign up for email notifications to keep note of when to replace the granules. More info here.
HOW TO LOOK AFTER YOUR V2
The glass body of the product and plastic parts are dishwasher safe. Do not place the non slip base of the jug in the dishwasher. Do not place the rubber gaskets on top of the glass jar or the cartridge in the dishwasher.
We recommend cleaning the jug twice per week.
UK - 2-3 Business days
EU - 5-7 Business days
USA - 7-10 Business days
MADE IN THE UK
To reduce our carbon footprint, we focused on finding UK companies to supply as many raw materials as possible. The manufacturing, packaging and design of the V2 is all done within a 30 mile radius of our office in Glasgow.
Traditional filters don't fit through the letterbox, that leads to missed deliveries and second attempts which increase the carbon emissions.
As we only have to send the filtration granules, they fit through the letterbox.
We can utilise carbon efficient delivery paths like Royal Mail.
The Clean Pack is designed specifically for hard water. If you have problems with limescale in your kettle, this is because your tap water has high concentrations of calcium carbonate. The Clean Pack contains ION exchange resin which removes calcium by turning it into sodium. This makes the water softer and removes the limescale which creates the horrible film in your appliances.
You can check your hardness level on your local supplier's website. To find out who your water supplier is you can enter your postcode here:https://www.water.org.uk/advice-for-customers/find-your-supplier/
Certified to NSF/ANSI-61 Standard
EN 12915 approved
why the clean pack?
Live in a hard water area? Say bye to chalky textures and limescale buildup on your appliances.
Built to remove heavy metals, chlorine and common particles that influence the smell and taste of water.
Going refillable reduces your water C02 footprint compared to disposable cartridges.
Clean pack enthusiasts
Delighted with the Phox compatible cartridge - great-tasting water, high quality filtration, and no more Brita Maxtra plastic to throw away! I went for the Clean cartridge to trial the product in my existing Brita jug, and will definitely be switching to the full-on Phox jug later on.
I got the clean pack water tastes fresh and nice all the chemical smell and tastes removed. I live in Avery Hard Water Area so I recommend this over the Alkaline tried that too but made my water taste very acidic
It was so easy to set up, I bought the 'Clean' pack and you really can taste a difference in the water.
I’m so glad I discovered Phox water filters! I have the clean filter for my hot water kettle and the alkaline filter for my drinking water pitcher in the fridge. Now I can feel even better about reducing the single use plastic I hate so much!
I love this product both the water jug and the brita substitute cartridge I now have two jugs one with the clean pack and one for after exercise using the alkaline pack. Well done for reducing plastic waste and the taste is amazing
FOUR STEPS TO ECO-FRIENDLY FILTERING
Choose which refill pack best fits your needs. See below our refill guide to help you decide.
Receive refills through your letterbox on time, every time.
Our app sends notifications when it’s time to change your filter.