Our products

This category will help you understand more about Phox products and how they work.

Articles

Why can’t you remove limescale & add minerals with one refill pack?

Excess minerals cause limescale and create hard water. Softening water without reducing minerals is not possible, as they are the primary culprit behind these issues. This is why we recommend...

How will I know when to replace the filter?

Each 30 day refill is designed to last 30 days or 40 gallons, whichever comes first. Use our app to sign up for email notifications to keep note of when...

What is in the filter?

COCONUT SHELL CARBON: Activated carbon from coconut shell adsorbs common US tap water nasties like lead, copper and chlorine. Found in: Alkaline pack, Clean pack & Softener pack. ION EXCHANGE...

What will the post-filtration TDS level be?

The end TDS (Total Dissolved Solids) level will vary depending on the source levels in your tap water. The important thing to remember about TDS is that minerals are also...

Does it soften the water?

Our filter has activated carbon and ion-exchange beads inside, as a team they are great at softening water. Our "Alkaline Pack" does however add essential electrolyte minerals for hydration meaning...

Why should I buy this over a Brita jug?

The primary distinction lies in the water treatment approach. While Brita's products appear to reduce minerals and impart a slight acidity to the water, our filter enriches it...

Does it filter estrogen?

The trihalomethane element is usually a bi-product of chlorine and as such when the water is chlorine free most of the substance is also absorbed by the filter. Activated carbon...

How long does it take to filter?

A full run of the reservoir generally takes 4-6 minutes. This is optimal contact time with the filter media to produce clean tasting water. If your filter is flowing too...

How many refill packs should I receive?

1 x Refill Bag = 30 Days 3 months 3 x 30 days/150L 12 months 12 x 30 days/150L

How Long Does Each Refill Last?

Each Phox filter refill lasts 30 days of 150L (44 gallons), whichever comes first.

How Do I Setup My Phox Filter?

V2 Please note; At step 8 the first couple of run throughs may produce cloudy water. This is a natural part...

Product Specifications

V2 Overall height: 11.8"Overall weight: 3.17 IbsDiameter of glass base: 4.7"Reservoir volume: 0.20 gallonsGlass...

Do Phox filters remove fluoride?

Fluoride is very hard to remove from water and usually takes a large scale ceramic filter to do the job fully or a reverse osmosis system. Public Health England states...

Will the Compatible Fit my Product?

This product is designed to be compatible with any product that takes Brita Standard cartridges. We recommend double checking your product and existing filter cartridge before ordering and ensuring that...

What's the difference between the Clean Pack and the Alkaline Pack?

Our refillable cartridge design gives you the unique opportunity to choose between different filtration formulas. At the moment, you have two choices; Clean Pack or Alkaline Pack. Clean Pack...