Our products

How will I know when to replace the filter?

Each 45 day refill is designed to last 45 days or 200L, whichever comes first. Use our app or sign up for email notifications to keep note of when to...

What is in the filter?

COCONUT SHELL CARBON: Activated carbon from coconut shell adsorbs common UK tap water nasties like lead, copper and chlorine. Found in: Alkaline pack & Clean pack ION EXCHANGE BEADS: Built...

What will the post-filtration TDS level be?

The end TDS (Total Dissolved Solids) level will vary depending on the source levels in your tap water. The important thing to remember about TDS is that minerals are also...

Does it soften the water?

Our filter has Carbon and Ion exchange beads inside, as a team they are great at softening water. Our filter does however add in some essential electrolyte minerals for hydration...

Why should I buy this over a Brita jug?

The main difference is that Brita's products seem to remove minerals from water while making it slightly more acidic. Our filter adds electrolytes, anti-oxidants, minerals and alkalinity! The Phox V2...

Does it filter oestrogen?

The trihalomethane element is usually a bi-product of chlorine and as such when the water is chlorine free most of the substance is also absorbed by the filter. Activated carbon...

How long does it take to filter?

A full run of the reservoir generally takes 4-6 minutes. This is optimal contact time with the filter media to produce clean tasting water. If your filter is flowing too...

How many refill packs should I receive?

1 x Refill Bag = 45 days 3 months 2 x 45 days/200L 12 months 8 x 45 days/200L

How Long Does Each Refill Last?

Each Phox filter refill lasts 45 days or 200L (44 gallons), whichever comes first.

How Do I Setup My Phox Filter?

V2 Please note; At step 8 the first couple of run throughs may produce cloudy water. This is a natural part of the setup and is caused...

Product Specifications

V2 Overall height: 30 cm Overall weight: 1.2 Kg Diameter of glass base: 12 cm Reservoir volume: 0.75 L Glass pitcher volume: 1.5 L Time of Filtrate: 4-6 Minutes Wave...

Do Phox filters remove fluoride?

Fluoride is very hard to remove from water and usually takes a large scale ceramic filter to do the job fully or a reverse osmosis system. Public Health England states...

Will the Compatible Fit my Product?

Are you wondering if our Compatible cartridge will fit your kettle or water filter jug? This product is designed to be compatible with any product that takes Maxtra/Maxtra+ cartridges. We...

What's the difference between the Clean Pack and the Alkaline Pack?

Our refillable cartridge design gives you the unique opportunity to choose between different filtration formulas. At the moment, you have 2 choices; Clean Pack or Alkaline Pack Clean Pack The...

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